ProTechnology Development & Support Plans are available to help you make the most of your investment in Adobe® Server Products

The Development Support Plan provides for initial implementation of Adobe® Central Output Server (Central) and ongoing support and development. It is a prepaid plan that sets up a bank of hours that are used by you as needed.

Common Uses of Plan
ProTechnology is committed to helping customers with their Central development projects.
Plan members can connect to us via a web conference (e.g. Adobe Connect or GoToMeeting) and have a technical consultant work with them through their development needs. The consultant will help them to resolve any problems that may arise and ensure that they have a working knowledge of Central’s server environment.

Development
ProTechnology works with customers according to their specific needs. Customers can develop Central applications with our help, or leave the development entirely to ProTechnology. Plan members can receive phone or email support on a wide range of issues from form design to preamble files.

Modifications to an Existing System
As companies grow and change, their Central needs often change as well. ProTechnology
is committed to helping customers make the most of their Central modifications. As a plan
member, customers have ProTechnology there to help customize Central to their specific needs. Plan members can send us files to make changes to, or even receive knowledge transfer via email, phone, or web conference.

Troubleshooting
For companies designing their applications in house, ProTechnology can help ensure that
things run smoothly. Customers can call us and connect to us via web conference to do remote troubleshooting and support.

Extended Support
For many customers, their problems are outside the scope of Adobe® Support plan.
ProTechnology is there to help you where your Adobe support ends. Plan members with issues involving development of forms, preambles, or TDF files have ProTechnology there to help them with their needs.